Shipping policy

Shipping Policy

Last updated: 18.07.2026

Thank you for shopping at megoha.com. This Shipping Policy explains how we process, ship, and deliver your orders, including estimated delivery times, shipping costs, and what to do if there's an issue with your delivery.

1. Order Processing Time

All orders are processed and dispatched within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping confirmation email with a tracking number once your order has shipped.

If we experience a high volume of orders or a delay for any reason, we will notify you via email or on our website.

2. Shipping Rates and Delivery Times

We currently offer one shipping option:

Shipping Method	Handling Time	Transit Time	Cost
Standard Shipping (Germany only)	1–3 business days	3–5 business days	Free

Handling time is how long it takes us to prepare and dispatch your order. Transit time is how long the carrier takes to deliver it once shipped. In total, you can expect your order to arrive within approximately 4–8 business days from the date you place it. Delivery delays can occasionally occur due to carrier delays or circumstances beyond our control.

Exact shipping costs and delivery estimates are also displayed at checkout before you complete your purchase.

3. Shipping Destinations

At this time, we only ship to addresses within Germany. We do not currently offer international shipping. If this changes in the future, this policy will be updated accordingly.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

You can also track your order status by [logging into your account / visiting our Order Tracking page].

5. Damaged, Lost, or Delayed Packages

If your order arrives damaged, is lost in transit, or is significantly delayed, please contact us at support@megoha.com within 1 days of the expected delivery date. We will work with the shipping carrier to resolve the issue, including arranging a replacement or refund where applicable.

6. Incorrect Shipping Addresses

Megoha.com is not responsible for orders shipped to an incorrect or incomplete address provided by the customer at checkout. If you notice an error in your shipping address, please contact us immediately at support@megoha.com so we can attempt to correct it before the order ships.