Refund policy

Return Policy

We want you to be completely satisfied with your purchase from megoha.com. If you're not, we're happy to help with a return.

1. Return Window

You have 14 days from the date you receive your order to request a return. To be eligible, items must be returned in their original condition — unused, unworn, and with all original tags and packaging intact.

2. No Restocking Fee

We do not charge a restocking fee for returns. You will receive a full refund for the price of the item(s) returned, provided the return meets the conditions above.

3. How to Start a Return

To start a return, please contact us at support@megoha.com with your order number and the item(s) you'd like to return. We will provide you with return instructions, including the return address.

Please do not send items back without first contacting us, as returns sent without prior authorization may not be accepted.

4. Return Shipping Costs

[Choose one and delete the other:]

Customers are responsible for the cost of return shipping.
We provide a free return label for all returns.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5 business days back to your original payment method. Please note it may take additional time for your bank or card provider to reflect the refund.

6. Exceptions

The following items cannot be returned:

[e.g., Sale or clearance items]
[e.g., Gift cards]
[e.g., Personalized or custom-made items]

If you receive a damaged or defective item, please contact us at support@megoha.com and we will arrange a replacement or refund at no additional cost to you.